Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how PlatanoPR / Platanoflo ("PlatanoPR," "we," "us," or "our") collects, uses, and shares information in connection with b2b.platanopr.com and our related wholesale and fulfillment services (the "Services"). Our Services are intended for businesses and their authorized representatives.

1. Information We Collect

• Information you provide: business and contact details (name, company, email, phone, billing and shipping addresses), account credentials, order and payment information, tax or reseller documentation, and communications you send us. • Information collected automatically: device and browser data, IP address, pages viewed, referring pages, and usage activity, collected through cookies and similar technologies. • Information from third parties: information from payment processors, shipping and logistics providers, fraud-prevention services, and analytics providers.

2. How We Use Information

We use information to operate, provide, and improve the Services; process and fulfill orders; manage accounts and B2B credit terms; communicate with you; provide customer and fulfillment support; detect and prevent fraud and abuse; comply with legal obligations; and enforce our agreements.

3. Cookies and Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, secure the Services, and understand usage. We may use analytics tools to help us measure and improve performance. You can control cookies through your browser settings; disabling some cookies may affect functionality.

4. How We Share Information

We share information with service providers who perform functions on our behalf (such as payment processing, shipping, logistics/3PL and 4PL fulfillment, hosting, and analytics); with parties as needed to complete a transaction you request; in connection with a corporate transaction such as a merger, financing, or sale of assets; and where required to comply with law, respond to lawful requests, or protect our rights, users, and the public. We do not sell your personal information in the traditional sense of exchanging it for money, and we do not share it for cross-context behavioral advertising.

5. Data Retention

We retain information for as long as needed to provide the Services and for legitimate business, accounting, tax, and legal purposes, after which it is deleted or de-identified.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may request access to, correction of, or deletion of certain information associated with your account, subject to legal and record-keeping requirements, by contacting us using the details below. You may opt out of non-essential marketing communications at any time.

8. Children

The Services are not directed to individuals under 18 and are intended for business use. We do not knowingly collect information from children.

9. Third-Party Links

The Services may link to third-party sites and services that operate under their own privacy policies. We are not responsible for their practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and continued use of the Services after changes constitutes acceptance.

11. Contact Us

• Email: sales@zadikase.com • Phone: 939-545-4623 or 1-888-272-7195